1.1 Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in the United Kingdom.
2.2 Synergy Biologics Limited is a registered data controller under the Data Protection Act 2018. Any personal information collected will be used in accordance with the Data Protection Act 2018 and any other laws that may be applicable.
3.1 As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
4.1 Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.
5.1 Complete credit card details are not stored and are only used for processing of payment.
5.2 Only the long card number provided is stored in secure locations with limited access on the transaction receipt.
5.3 Credit Card details provided on our web page are processed via payment processing providers - Global Payments or PayPal (dependent on which payment process you select) secure servers. Synergy Biologics does not record or store card details for transactions processed via Global Payments.
6.1 Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
6.2 We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose relevant personal information to those third parties in order to meet your request for goods or services.
7.1 We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
7.2 ; However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
7.3 In addition, our employees and the contractors who provide services related to our information systems are obliged by contract to respect the confidentiality of any personal information held by us. We will not be held responsible for events arising from unauthorised access to your personal information.
8.1 ; IP Addresses - Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
8.3 This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
9.1 We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. Contact - firstname.lastname@example.org
9.2 In addition, our employees and the contractors who provide services related to our information systems are obliged by contract to respect the confidentiality of any personal information held by us.
10.1 We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.